If you`re looking to cancel your Telkom WiFi contract, there are a few steps you need to take to ensure the process goes smoothly. Here is a step-by-step guide on how to cancel Telkom WiFi contract:
1. Review Your Contract Terms: Before you take any action, read your contract terms to understand the conditions for cancelling your Telkom WiFi contract. You`ll want to know if there are any early termination fees or if you`ll be required to return any equipment.
2. Call Telkom Customer Service: Once you know the terms of your contract, call Telkom`s customer service line at 10213 and request to cancel your WiFi contract. You`ll need to provide your account information and the reason for the cancellation.
3. Schedule a Technician Visit: If you`re required to return any equipment, such as a modem or router, Telkom will schedule a technician visit to collect the equipment. Make sure to be at your home during the scheduled appointment time.
4. Pay Any Outstanding Fees: If you have any outstanding fees on your account, make sure to pay those before cancelling your Telkom WiFi contract. This will ensure that you don`t have any surprises or issues with your account in the future.
5. Confirm Cancellation: After following these steps, make sure to confirm with Telkom that your contract has been cancelled. You can do this by checking your account online or by contacting customer service.
Cancelling your Telkom WiFi contract can be a hassle, but by following these steps you`ll minimize any potential issues and ensure a smooth process.
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